CONTACT
Find quick answers in the FAQs section or contact us directly below for assistance
Orders
Can I make changes to my order?
Yes, you can make changes to your order within 24 hours of placing it. If you need to update your order, please contact our customer service team via live chat or via celiyahome@gmail.com as soon as possible. After 24 hours, we may have already processed or shipped your order, making changes more difficult.
Can I change my delivery address?
Yes, you can change your delivery address within 24 hours of placing your order. Please contact our customer service team promptly to update your address via live chat or via celiyahome@gmail.com. After 24 hours, your order may be processed or shipped, and changes might not be possible.
Can I get a discount?
We often offer promotions and discounts on our products. To stay updated on our latest deals and special offers, we recommend signing up for our newsletter or checking our website regularly. If you have a discount code, you can apply it at checkout to enjoy savings on your purchase.
Returns & Exchanges
Can I return / exchange my order?
Yes, you can return or exchange your order. Please ensure that you request a return or exchange within 30 days of receiving your order. Items must be in their original condition and packaging. For detailed instructions on how to process a return or exchange, please visit our Returns & Exchanges page or contact our customer service team via live chat or celiyahome@gmail.com
Shipping & Deliveries
Can I change my shipping address?
Yes, you can change your delivery address within 24 hours of placing your order. Please contact our customer service team promptly to update your address via live chat or via celiyahome@gmail.com. After 24 hours, your order may be processed or shipped, and changes might not be possible.
Where is my order?
Our warehouse team is committed to processing your orders swiftly, so you can start enjoying your new order as soon as possible. Most orders are shipped within 2 business day. Orders placed over the weekend or on holidays will be handled on the next 2 business days. Watch your Inbox for your tracking details.
For more detail have a look on Shipping policy.
Still Need Help?
Customer service is available Monday to Friday, 9AM - 5PM. You can contact us with the form below or via email at celiyahome@gmail.com. Please allow us 48 hours to get back to you before following up.